Outrage as DWP reveals ‘target’ to reject the vast majority of benefit appeals
Campaigners have branded the system “disgraceful” and a “sham” after the policy was slipped out by the government
The government faces outrage after it was accused of setting a target to turn down the vast majority of benefit appeals.
Critics branded the system a “sham” after the policy was released by the Department for Work and Pensions (DWP).
The row involves Mandatory Reconsiderations (MRs) – internal reviews people must go through if their claims for welfare are rejected, before they can launch a full appeal.
MRs were already under fire because they are far less likely than full appeals to end in victory.
Now it’s been revealed staff have a performance measure that says 80% of decisions “are to be upheld” – in other words, MRs reject 80% of claims.
Between April 2016 and March this year, 87 per cent of mandatory reconsiderations resulted in the original decision being upheld.
While the personal independence payment, known as PIP, is on the list of benefits requiring mandatory reconsiderations of appeals, it is not currently subject to the 80 per cent target, the DWP said.
According to a report earlier this year, 18 per cent of PIP appeals are approved at the mandatory reconsideration stage, compared to 65 per cent of those that reach a tribunal.
Phil Reynolds, of Parkinson’s UK, said: “It is disgraceful that the DWP would use such arbitrary targets as a basis for decisions that have an enormous impact on the lives of people with long-term conditions, such as Parkinson’s.
“These shocking findings have uncovered a blatant disregard for the health and wellbeing of thousands of people with the condition, who are forced to go through a stressful appeal process to get the support they should have received from day one.
“There should be trust that the DWP are working towards making the right decision, first time. These outrageous targets must be abolished.”
Sir Henry Brooke, a former judge who has served as a mediator in benefit appeal cases, wrote on his blog: “This appears to be an absolutely outrageous interference by the executive with the rule of law.
“It is bad enough that applicants are compelled to go through this process, instead of merely having the opportunity to opt for it as a way of trying to avoid the cost and hassle of tribunal proceedings.
“But it is altogether unspeakable that DWP managers seek to incentivise those who turn these applications down – and what is more, they do not make this policy public.”
A DWP spokesman said: “Mandatory reconsiderations look at all the evidence afresh, including any new evidence provided by the claimant. Our key performance measures are strictly used to assess the accuracy of the original benefit decisions.
“We want to ensure we get decisions right first time around, and performance measures help to monitor this.”
In its FoI response, the department said the target was used “to monitor mandatory reconsideration performance”.
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Source : https://www.mirror.co.uk/news/politics/outrage-dwp-reveals-target-reject-10434547
Source : https://www.independent.co.uk/news/uk/politics/dwp-benefit-appeals-target-reject-80-per-cent-outrageous-pip-jobseekers-allowance-department-work-a7740101.html