A terminally ill woman was left in tears at the weekend after Toby Carvery refused to acknowledge her medical card.
Cancer sufferer Lynn Deer, 73, visited the Toby Carvery at Arrowe Park, Merseyside with her son Marcel on Sunday however the trip turned sour do to a ‘rude’ member of staff.
Lynn carries a medical card from the Oesophageal Patients Association which she can show and allows her to get smaller meals .
The card reads: “Due to a medical condition I am unable to eat normal portions of food. Please provide me with a child’s size portion”.
But the manager at the carvery refused to look at the card – leaving Lynne devastated.
She said: “I’ve used the card in lots of restaurants before and had absolutely no problems.
“But the manager didn’t want to know, she just kept saying she didn’t need to see it and that only children under 12 could have a child size plate.
“I’ve had the majority of my stomach removed, so I physically can’t eat large amounts of food and it distresses me when there’s a lot of food put in front of me.
“Me and Marcel went up to the carvery and I just had four spoonfuls of mash and gravy.
“I made the waitress take my plate up to the manager after I’d barely touched my food and she just shrugged – I couldn’t believe it.”
Lynn, from Pensby, went to doctors in April with what she thought was indigestion, but was actually stomach cancer.
She had an operation to remove the large tumour in her stomach and underwent chemotherapy – but sadly the chemo didn’t work and Lynn is now on a palliative care plan.
Lynn said: “I don’t know how long I’ve got left, that could have been the last meal me and my son had together and it was just ruined by the manager – she was horrible.
“When we left the restaurant I just sobbed, it’s not about the money, it was the way I was treated that was unacceptable.Carvery
“A couple who were sat next to us saw what had happened and they said to me they thought it was disgusting.
“When we paid I gave the manager another chance to apologise, but she was just so cocky and didn’t seem to mind when I told her I would be complaining about her. ”
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Source : https://www.dailyrecord.co.uk/news/uk-world-news/terminally-ill-cancer-sufferer-left-13231044
Source : https://www.liverpoolecho.co.uk/news/liverpool-news/terminal-cancer-patient-left-sobbing-15137317
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